Terms & Conditions

Last Updated: July 27, 2026

These Terms & Conditions govern purchases made through SKstore.com.np. By placing an order, you agree to these terms.

1. Orders

Customers must provide correct and complete information when placing an order, including:

• Full Name
• Contact Number
• Delivery Address
• Required Product Information

SKstore.com.np may contact customers to confirm order details before dispatch.

2. Product Prices

All product prices displayed on our website are subject to change without prior notice.

In case of an obvious pricing or technical error, we reserve the right to cancel the affected order and notify the customer.

3. Product Availability

Products are subject to availability. If an ordered product becomes unavailable, we may contact the customer regarding an alternative product, revised delivery time, or cancellation/refund where applicable.

4. Delivery

We provide delivery services across Nepal.

Delivery time may vary depending on the customer's location, courier availability, weather, public holidays, and other circumstances beyond our control.

Customers are responsible for providing a correct and complete delivery address and contact number.

5. Order Confirmation

For certain orders, our team may contact you by phone or other communication methods to confirm the order before dispatch.

Orders that cannot be confirmed may be cancelled.

6. Cancellation

An order may be cancelled before dispatch by contacting our customer support team.

Once an order has been dispatched, cancellation may be subject to our Return & Refund Policy.

7. Returns & Refunds

Eligible products may be returned within 7 days according to our Refund & Return Policy.

Products must meet the applicable return conditions before a return or refund is approved.

8. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.

We may request photographs, videos, order information, or other details to verify the issue.

9. Customer Responsibility

Customers must inspect products after receiving them and follow applicable product instructions and safety guidelines.

SKstore.com.np is not responsible for damage caused by misuse, accidents, unauthorized modification, improper installation, or failure to follow product instructions.

10. Changes to Terms

We reserve the right to update these Terms & Conditions when necessary. Updated terms will be published on this page.

11. Contact

For questions regarding orders, delivery, returns, or these Terms & Conditions, please contact SKstore.com.np through the contact details available on our website.